Privacy Policy
Last Updated: April 2026
This Privacy Policy describes the policies and procedures of Aurivox Financial Services LLP ('the Company', 'We', 'Us', or 'Our') on the collection, use, and disclosure of your information when you use our website (www.aurivoxfinancial.com) ('the Service'). It also informs you about your privacy rights and how applicable law protects you.
We use your personal data to provide and improve our services. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. This Policy is in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection (DPDP) Act, 2023, as applicable from time to time.
Definitions
Company: Aurivox Financial Services LLP, 404, Century Pragati, 5th Main Road, JP Nagar, Bangalore — 560078, registered with AMFI as a Mutual Fund Distributor bearing ARN: [ARN-329000].
Cookies: Small files placed on your device by a website, containing details of your browsing activity and preferences.
Country: India.
Device: Any device that can access the Service, such as a computer, mobile phone, or digital tablet.
Personal Data: Any information that relates to an identified or identifiable individual, as defined under the DPDP Act, 2023.
Service: The website www.aurivoxfinancial.com.
Service Provider: Any natural or legal person who processes data on behalf of the Company, such as technology vendors or communication platforms.
Usage Data: Data collected automatically when using the Service, such as IP addresses, browser type, pages visited, and session duration.
You: The individual accessing or using the Service, or the company or other legal entity on whose behalf such individual is accessing the Service.
Types of Data Collected
While using our Service, we may collect the following personally identifiable information that you voluntarily provide:
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Full name
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Email address
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Phone number
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Address, city, state, and PIN code
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Financial goals and investment preferences, where voluntarily submitted through our contact or enquiry forms
Usage Data
Usage Data is collected automatically when using the Service. It may include your device's IP address, browser type, browser version, pages of the Service visited, time and date of visit, time spent on pages, unique device identifiers, and other diagnostic data.
Tracking Technologies and Cookies
We use cookies and similar tracking technologies to track activity on our Service and store certain information. We obtain your consent before placing non-essential cookies on your device, in accordance with applicable Indian law. You can instruct your browser to refuse all cookies; however, some parts of our Service may not function as intended if cookies are disabled.
We use two types of cookies:
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Session Cookies — active only during your browsing session and deleted when you close your browser.
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Persistent Cookies — remain on your device after your session ends, to remember your preferences on future visits.
Use of Your Personal Data
The Company may use your personal data for the following purposes:
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To respond to your enquiries and provide our financial distribution services.
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To understand your financial requirements and bring to you appropriate products, in our capacity as a distributor.
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To contact you by email, telephone, or SMS with updates, newsletters, and information about our services, where you have consented.
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To manage your requests and address your complaints.
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To analyse usage trends and improve our website's content and functionality.
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To comply with applicable laws, SEBI regulations, AMFI guidelines, and other regulatory obligations imposed on us as a registered mutual fund distributor.
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For business continuity purposes, such as evaluation of mergers or restructuring, where your data may be transferred to a successor entity with appropriate safeguards and prior notice.
Sharing of Your Personal Data
We may share your personal information only in the following limited circumstances:
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With Service Providers: Technology vendors and communication platforms who assist in operating our website and communicating with you, subject to confidentiality obligations.
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With Regulatory Authorities: SEBI, AMFI, income tax authorities, or law enforcement agencies, as required by applicable law or regulatory mandate.
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With Product Partners: AMCs, insurance companies, PMS providers, or other product houses, where you have engaged with us for distribution of their products.
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In Business Transfers: In the event of a merger, acquisition, or restructuring.
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With Your Explicit Consent: For any other purpose, only with your prior consent.
We do not sell your personal data to any third party.
Retention of Your Personal Data
We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by applicable law. Regulatory requirements (such as KYC records and transaction data under SEBI/AMFI guidelines) may require us to retain certain data for prescribed statutory periods. Usage data is generally retained for shorter periods unless required for security, compliance, or functionality purposes.
Your Rights Under the DPDP Act, 2023
Under the Digital Personal Data Protection (DPDP) Act, 2023 and other applicable Indian laws, you have the right to:
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Access the personal data we hold about you.
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Request correction of inaccurate or incomplete data.
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Request deletion or erasure of your data, subject to our legal and regulatory obligations.
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Withdraw consent for processing, where consent is the basis of processing.
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Nominate a representative to exercise these rights on your behalf.
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Seek grievance redressal for any violation of your rights under the DPDP Act.
To exercise any of these rights, please contact us at contactus@aurivoxfinancial.com.
Security of Your Personal Data
We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. While we take all necessary precautions, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our Service is not directed at anyone under the age of 18. We do not knowingly collect personal data from minors. If you believe your child has provided us with personal information without your knowledge, please contact us immediately at contactus@aurivoxfinancial.com, and we will take steps to remove such data.
Links to Other Websites
Our Service may contain links to third-party websites not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the privacy policy of every site you visit.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on this page and updating the 'Last Updated' date. You are advised to review this Privacy Policy periodically. Changes are effective when posted on this page.
Contact Us
For any questions, concerns, or to exercise your data rights under this Privacy Policy:
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Address: 404, Century Pragati, 5th Main Road, JP Nagar, Bangalore — 560078
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Phone: 9902027595 / 9945604321